Walk-in applicants are welcome every Tuesday and Thursday, between 9:00am to 3:00pm at 12th Floor, PS Bank Center, Paseo de Roxas corner Sedeño Streets, Makati City. They may look for anyone from the HR Recruitment Team.
Interested applicants should bring their updated resumes (CV with 2×2 picture) and Transcript of Records (for Fresh Graduates). They may also send their application to careers@sumisho.com.ph.
VACANT POSITIONS
Description and Qualification:
Job Description
- Receives and renders excellent customer service to walk-in credit applicants; educates the latter on Sumisho installment options.
- Receives and submits installment applications from accredited agents of dealers, ensuring that all information required have been filled-out and all basic credit requirements have been submitted.
Qualifications:
- Candidate must possess at least Bachelor’s/ College Degree in any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Required skill(s): Sales
- Preferably 1-4 years experienced employee specialized in Banking /Financial Services or equivalent.
Description and Qualification:
Job Description
- Receives and renders excellent customer service to walk-in credit applicants to multiple shops; educates the latter on Sumisho installment options.
- Receives and submits installment applications from accredited agents of dealers, ensuring that all information required have been filled-out and all basic credit requirements have been submitted.
Qualifications:
- Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor’s/College Degree in any field.
- College undergraduates are also welcome to apply
- At least 1 Year(s) of working experience in the related field is required for this position.
Must be highly mobile and open to do field works and provincial travels.
Description and Qualification:
Job Description
- The Branch Customer Service Representative’s role operates in a variety of capacities concerning customer related issues from the field office level.
- Handles all assigned customer-related inbound calls, sms, and emails. This will include but not limited to the following: Loan balance inquiry, loan prospect inquiry, collection-related issues, requests for loan adjustments and payment arrangement.
- Corresponds to customer complaints and forward to concerned departments for resolution.
- Handles tele-sales functions that would include doing outbound calls to offer for repeat sales and loan applications.
- Endorsement of closed accounts to loan operations for proper turn-over of customer’s documents.
Qualifications:
- Candidate must possess at least Bachelor’s/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking, Marketing, Others or equivalent.
- Preferably 1-4 Years Experienced Employee specialized in Customer Service or equivalent.
Description and Qualification:
Job Description
- Handles all assigned customer-related inbound calls, sms, and emails. This will include but not limited to the following: Loan balance inquiry, loan prospect inquiry, collection-related issues, requests for loan adjustments and payment arrangement.
- Corresponds to customer complaints and forward to concerned departments for resolution.
- Handles tele-sales functions that would include doing outbound calls to offer for repeat sales and loan applications.
- Endorsement of closed accounts to loan operations for proper turn-over of customer’s documents.
Qualifications:
- Candidate must possess at least Bachelor’s/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking, Marketing, Others or equivalent.
- Preferably 1-4 years Experienced Employee specialized in Customer Service or equivalent.
Description and Qualification:
Job Description
- Responsible for direct contact to all potential customers and provide excellent customer service to credit applicants while converting them into bookings.
- Assists applicants in submitting complete application form, conduct KYC and secure other pertinent information or requirement for the application to proceed.
- Review submitted requirement or documentation from client prior to endorsing to Credit.
- Educate client regarding application process to manage expectations and avoid complaints
Qualifications:
- Candidate must possess at least Bachelor’s/College Degree in Business Studies/Administration/Management, Marketing, Others or equivalent.
- Preferably experienced employee (at least one year) specialized in Customer Service and Sales and Marketing.
Description and Qualification:
Job Descriptions:
- Plan, lead, and execute the collections strategies in the branch / satellite handled.
- Enforce the company’s credit policy and ensure that the collections targets are met or exceeded.
Qualifications:
- Implement Policies, System and Procedures in the Branch relative to the collection of receivables.
- Collect branch’s accounts receivables and/or other debts owed to Sumisho through effective accounts management (i.e. monitoring of delinquent accounts and assigning them to Field Collectors for collection).
- Supervise, train, coach and develop a team of Collectors (i.e. In-House Collections Staff and Field Collectors) in the assigned branch to ensure individual KPIs (Key Performance Indicators) and branch’s monthly collections target are met or exceeded.
Description and Qualification:
Job Description:
- Assists Compliance Department Manager and company Compliance Officer in ensuring that the Company is compliant with the laws and regulations of all Regulatory Bodies (BSP, SEC, BIR, AMLC, NPC, LGUs, etc.)
- AML and DPA administrative tasks
- In-charge of processing of branch permits – SEC and BIR
- Prepares Compliance training materials and conduct training to employees
- Coordinate with various Business Units for compliance projects and surveys implementation
Qualifications:
- Graduate of Bachelor’s degree, preferably in Business or Management-related
- Exposure and/or familiarity with basic regulatory requirements in financing industry
- Relevant work experience of at least 3 years with good oral communication skills and negotiation skills
Description and Qualification:
Job Description:
- Collaborate with IT-Development Team and third-party service provider/vendor to discuss, analyze, or resolve usability issues.
- Identify or address interoperability requirements.
- Track, compile and analyze website usage data.
- Document application and website changes or change procedures.
- Develop or implement procedures for ongoing website revision.
- Set up or maintain monitoring tools on web servers or website.
- Test backup or recovery plans regularly and resolve any problems.
- Document installation or configuration procedures to allow maintenance and repetition.
- Recommend website improvements, and develop budgets to support recommendations.
- Determine sources of web page or server problems, and take action to correct it.
- Implement updates, upgrades, and patches in a timely manner to limit the loss of service.
- Identify, standardize, and communicate levels of access and security.
Qualifications:
- Graduate of IT course (Computer Science, Computer Engineering, BS IT, MIS, etc.)
- Minimum of 3 years experience in IT particularly in web programming, support and administration (preferably gained in the Banking/Financial industry)
- Working knowledge on WordPress, Sucuri, Linux, Windows, MySQL, and other tools like Php and .Net
Description and Qualification:
Job Description
- Collects branch’s accounts receivables and/or other debts owed to the company through effective field debt collection efforts.
- Ensures that Branch Collection Efficiency Rate is achieved.
- Works proactively to ascertain that potential issues are escalated appropriately.
- Report collections activity and accounts receivables status in an organized and timely manner.
- Follow through on Customer’s commitment, specially those with delinquent accounts and other concerns.
Qualifications:
- Male with at least two (2) years field collections experience
- Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor’s/College Degree in any field
- Must have a driver’s license
Description and Qualification:
Job Description:
- Responsible in providing 1st to 2nd level support on hardware and software applications to users via phone, email and remote session.
- Provide support and troubleshoot issues on computer, network and printer. As well as updating of Antivirus and Windows patches on all workstations.
- Interact with users at all levels with demonstrated ability to communicate with both basic and technically advanced users (Network Admin, System Admin, IT Manager, etc.)
- Coordinate the resolution of technical issues with other Support Team members and escalate issues based on established guidelines/process
- Work on any ad hoc Projects assigned by the IT Operations Head to help with improvements
Qualifications:
- Graduate of IT course (Computer Science, Computer Engineering, BS IT, MIS, etc.)
- Minimum of 1 year in IT, preferably gained in the banking industry or any other related industry
- Ability to collaborate with colleagues to achieve team goals
- Self-starter with problem-solving skills
Description and Qualification:
Job Description:
- will be working under the Business Process and Project Management Department
- Acts as liaison between business units/users and IT for functional and user/business requirements.
- Actively participates in systems development, testing, go-live activities, and closely coordinates with the Project Manager.
- Reviews technical documents to ensure that functional / user/business requirements are met/achieved.
- Develop an in-depth understanding of business processes and apply knowledge to identify opportunities, understand issues, determine solutions, and apply resolutions.
- Support the development and modification of system procedures, process flow maps, other training materials, and then assist in the training execution/implementation.
Qualifications:
- Graduate of Information Technology, Computer Science, Computer Engineering, or any related discipline.
- Relevant work experience of at least three (3) years
- Strong communication skills (written and verbal in a clear/concise manner)
- Ability to communicate effectively with all audience types (Business Unit Heads, Operations, etc.)
- Exposure to reviewing technical specifications, process improvement, and process mapping is an advantage.
EMPLOYEE TESTIMONIALS
A company who views its workforce as its most valuable asset, Sumisho continues to develop a culture of excellence and camaraderie. The employees who have been with the company have much to say about this.
 Aldrin DoctorInternal Audit Staff |
The Company is developing employees with professionalism and providing seminars and training to enhance more of their knowledge and overcome their weaknesses, in terms of their field of works. The benefits are also good compared to the other financing companies. |
 Mark Joseph CustodioSenior IT Development Officer |
I am grateful for the opportunity to be part of a company which value their employees. It’s a plus that I also work with a team where I can voice out my ideas. |
 Melissa BonillaTreasury Department Manager |
The Company is being managed/owned by 2 well respected conglomerates. The association with these groups gives us better direction as to what we want to be in the future since we should always aim to be at the caliber of our owners. We, the Management of Sumisho, are also expected to be always competitive and deliver more since our performance / deliveries are being closely monitored. |